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If any devices have an exclamation point or red X, right-click that device and select Update driver to look for an updated driver. Once in Safe Mode, access the Windows Device Manager and check for any devices with a yellow exclamation point or red X next to them. If a driver is outdated or becomes corrupt, it can cause Windows to become unstable and sometimes cause the computer to not boot into Windows.Īn option for trying to update or reinstall a driver is to boot the computer into Safe Mode (select the Safe Mode with Networking option).

The Windows operating system relies on drivers to understand how to communicate and work with hardware in the computer. If there is no new hardware in the computer, and the computer cannot boot into Windows, continue to the next section below. If the computer can boot into Windows successfully after removing the new hardware, try connecting it again, if the problem persists the hardware may be incompatible or defective. If you recently installed new hardware in your computer, turn off the computer, remove the new hardware, and start up the computer again. New hardware in a computer can sometimes cause problems with the computer being able to boot into Windows properly or at all. Review the possible causes and resolution options below to try and resolve the problem on your computer. If a computer cannot load the Windows operating system, the problem can be due to several possible causes. There are many files that are executed and processes that are started for Windows to properly load. When a computer starts or boots up, the Windows operating system will be loaded.